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Speech Recognition

Last reviewed: April 2026

AI technology that converts spoken language into written text, enabling voice assistants, transcription services, and voice-controlled applications.

Speech recognition is AI that converts spoken words into written text. When you dictate a message on your phone, ask Alexa a question, or use automated transcription for a meeting β€” speech recognition is doing the work.

How modern speech recognition works

Early speech recognition systems used hand-crafted rules about how sounds map to words. Modern systems use deep learning:

  1. Audio processing: The raw audio waveform is converted into a spectrogram β€” a visual representation of sound frequencies over time
  2. Feature extraction: A neural network analyses the spectrogram to identify acoustic features
  3. Language modelling: The system uses context and language patterns to resolve ambiguities (did you say "recognise speech" or "wreck a nice beach"?)
  4. Output: The final text is produced, often with punctuation and formatting applied automatically

Key technologies

  • Whisper (OpenAI): An open-source model that handles multiple languages and is robust to background noise
  • Google Speech-to-Text: Cloud API with real-time streaming recognition
  • Amazon Transcribe: AWS service optimised for business applications
  • Apple/Google on-device: Smaller models that run locally on phones for privacy

Challenges

Speech recognition has improved dramatically but still struggles with:

  • Accents and dialects: Models trained primarily on standard accents may perform poorly on regional speech
  • Background noise: Noisy environments degrade accuracy significantly
  • Technical vocabulary: Domain-specific jargon (medical, legal, engineering) requires fine-tuning
  • Multiple speakers: Identifying who said what (diarisation) remains an active research area
  • Homophones: Distinguishing "their," "there," and "they're" requires language understanding

Business applications

  • Meeting transcription: Automatic transcription and summarisation of meetings (Otter, Fireflies)
  • Call centre analytics: Transcribing and analysing customer calls at scale
  • Accessibility: Making content accessible to deaf and hard-of-hearing users
  • Voice interfaces: Voice-controlled applications, dictation, and hands-free operation
  • Healthcare: Clinical documentation from doctor-patient conversations

The integration with LLMs

Speech recognition becomes especially powerful when combined with large language models. Transcribe a meeting, then use an LLM to summarise it, extract action items, and draft follow-up emails. This pipeline β€” speech to text to intelligence β€” is one of the most practical AI workflows for professionals.

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Why This Matters

Speech recognition unlocks productivity gains in any role involving meetings, calls, or verbal communication. Understanding its capabilities and limitations helps you choose the right transcription tools, set realistic accuracy expectations, and build effective voice-to-text workflows.

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This topic is covered in our lesson: AI Applications in Business