HR Agent
What it does
An HR Agent screens incoming CVs against job requirements, ranks candidates, schedules interviews by coordinating calendars, and answers employee questions about policies, benefits, and procedures. It reduces time-to-hire and frees HR teams to focus on strategic work like culture and retention.
Common tools
How to build one
Document the current manual process step by step. Identify which steps are repetitive, rule-based, and high-volume — those are your automation targets.
Clean and structure the data the agent will need — CRM records, support tickets, or policy documents — so it can retrieve accurate answers.
Use RAG (Retrieval-Augmented Generation) to ground the agent's responses in your company's actual data rather than general knowledge.
Track resolution rates, response accuracy, and time saved. Use these metrics to justify expansion and catch quality regressions early.
Related lessons
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